Welcome to North Bend Chevrolet

One of the worst experiences at a dealership I've had to date. Was informed a price for my car and was informed to bring it out to finish the deal. Once i got out to the dealership, the offer was lowered by $3500. They then provided another offer, and another offer in which i decided i was going to stand my ground. Furthermore, my car was electric therefore didn't have enough mileage to get home therefore was told i can charge my car at there charger at the service lot. Left my car, came back the next day to be informed by the Service worker that he unplugged my car cause i didn't have permission to charge it there. I informed him, sales informed me i could park my car and charge it. He told me he didn't give a xxxx what sales told him. Therefore informed the sales team in which one of the ladies walked over to service to inform him that they gave me permission. That led to the Service gentlemen telling her he didn't give a xxxx what she told me in which i stepped in and defended the sales lady telling him he wants to talk to someone like that he can talk to me. Which he then proceeded to threaten me as the situation escalated. Had to go home again, wait for my car to be charged and drive another 45 miles to pick up my vehicle. A total of almost 300 miles i drove in that 2 days for nothing after being told over the phone that we had a deal. I then contacted the sales team at Energy Auto hoping to speak with a GM and was provided the Manager at North Bend. Who in turn failed to complete this deal as well. Again worst sales experience I've ever had.

In January 2025 I purchased my 3rd Chevy from North Bend. Over the last decade I have found each member of their team to be honest & direct, focused on the customer, and able to conclude negotiations in a fair place. The service team has also been a pleasure to work with - no inflated invoices.

great service and good people they did exactly what they said they would do great price and fair trade in .

We purchased a new to us vehicle from North Bend Chevrolet. Sierra did a wonderful job of thoroughly reviewing the car and promptly sending me photos that I requested as we were driving over an hour to come see the car in person. We had a poor experience at a different dealership and it was so refreshing to see the difference here! Sierra was professional, thorough, knowledgeable and great to work with. We appreciated Jeff's straight forward negotiation and truly felt that they cared about us and the vehicle we were leaving with. They sent us home with a full tank of gas. We would absolutely buy from them again! Their small office is refreshing from the big dealerships around. Thank you North Bend Chevrolet!

Very nice, friendly people, easy to deal with. Decent prices! Helped me navigate to discounts and tax rebate.

Comfortable and great service. Answered all of my questions and also worked with my busy schedule. I will gladly refer my friends and family!

The three men we talked to straight out lied to us, it is a theme with this dealership! Don’t buy from them! Save yourself money and time. I am a woman and they didn’t want to talk to me, kept looking at my husband. Bad customer service and they obviously didn’t want our business.

Justin the sales person I dealt with straight out lied to me about the condition of the vehicle he sold me. Do not trust this dealership

They were able to fix several issues with my 30 year old pickup and picked me up from home when they had finished fixing my pickup.

Frank in service does an excellent job. I have been Taking my vehicles there for years.

great experience. Service department is amazing. extremely professional and courteous. Highly recommend them. Frank and Josh do a great job.

Had a great experience working with the Service Dept folks. They were very accommodating to get my truck in for repair during a really busy time for them. The accurately and quickly diagnosed the issue, fixed it and I was on my way in two days.

I was VERY thankful to borrow the loaner car during an unexpected period without my vehicle

Easy online appointment made from service location dealership. Waited in lobby with Covid safety precautions in place. Fast oil change. Better deal than other dealership coupons.

wonderful Crew always very polite and knowledgeable. Very helpful when we need to change appointments. I am very happy with this dealership i could go to Chevy in Renton where I work BUT NO I love my North Bend Chevy Dealer we are a Chevy Family.